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Usually we are using the below typical steps to reset the SUM process.
Follow the steps specified below to reset the SUM Process.
1. Go to the directory SUM\abap\bin.
2. Enter the command “\SAPup reset prepare”
3. Delete the SUM directory.
4. End all SAPup processes on the OS level before, if any exist.
5. Please try to run report RSUPGRES. This will solve UVERS inconsistency.
6. Start everything again from the beginning.
The report, mentioned in step 5, should be used carefully and only in emergency cases.
• Execute only with user DDIC in client 000.
• Start in background, the program takes about 20 and 30 minutes.
• The process should not be aborted manually!!!
• This report works for SUM SP10 and higher.