Wednesday, 1 November 2017

SAP HANA STUDIO with Secure storage is locked error

Tags


Symptom:

In HANA STUDIO you see "Secure storage is locked" error in Systems tab.

In error log you can see:
Secure storage was unable to retrieve the master password. If secure
storage was created using a different Windows account, you'll have to
switch back to that account. Alternatively, you can use the password
recovery, or delete and re-create secure storage.

Solution:

There are several possibilities and you can try the following process:

Please go to HANA Studio->Windows -> Preferences -> General -> Security -> Secure Storage ->Password, then please click the recover password button and you will get the question when you created the secure storage.
If you can input correct answer then the secure storage will be unlocked.

If the fisrst step is not working please delete added sytems in your HANA studio, afterwards please 
go to HANA Studio->Windows -> Preferences -> General -> Security -> Secure Storage -> Contents tab.
Then please delete the default secure storage. and restart the HANA Studio.
If the aforementioned is not working, please delete .eclipse folder under your HANA STUDIO workspace and try again.


EmoticonEmoticon

Note: only a member of this blog may post a comment.