Symptom:
You can not login to the system due to following error popup:
Solution:
To solve the error, you need to figure out which short dump is happening at first, then solve it.
Following two ways can help you identify the short dump:
1. Eliminate the "rabax during sapgui logon" popup and display the dump (recommended):
- Set profile parameter "login/quiet_mode" to 0.
- Restart the system so that profile parameter changes take effect.
- Reproduce the issue (logon to the system).
- The popup "rabax during sapgui logon" should disappear now and you are able to:
- see the dump directly.
or
- get more information about the short dump from corresponding dev_w* trace.
2. Increase trace level (for example "rsdisp/TRACE=2") and try to log on again. The information of the short dump is then written in the corresponding dev_w* trace.
After the dump is identified, please try solve it or create an incident under corresponding component.
SAP Note 1824283 for more details.
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