Tuesday 19 September 2017

How to solve error rabax during sapgui logon


Symptom:

You can not login to the system due to following error popup:



Solution:

To solve the error, you need to figure out which short dump is happening at first, then solve it.

Following two ways can help you identify the short dump:

1. Eliminate the "rabax during sapgui logon" popup and display the dump (recommended):

  •   Set profile parameter "login/quiet_mode" to 0.
  •   Restart the system so that profile parameter changes take effect.
  •   Reproduce the issue (logon to the system).
  •   The popup "rabax during sapgui logon" should disappear now and you are able to:


       - see the dump directly.

       or

       - get more information about the short dump from corresponding dev_w* trace.

2. Increase trace level (for example "rsdisp/TRACE=2") and try to log on again. The information of the short dump is then written in the corresponding dev_w* trace.

After the dump is identified, please try solve it or create an incident under corresponding component.

SAP Note 1824283 for more details.


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