Symptom
HANA tenant DB cannot be started
Following error message can be found in indexservice trace.
f Service TrexService.cpp(00551) : FATAL: initialization of service failed with exception exception 1: no.7100007 (MultiDB/impl/MultiDBConfiguration.cpp:1310)
Error while resolving groupname rc=2: No such file or directory
Environment
HANA 1.0
HANA 2.0
Reproducing the Issue
Start HANA
Cause
In folloiwng example
cat /etc/passwd |grep HANA
cat /etc/group |grep sapsys
sapsys:x:456:
Resolution
If your HANA isolation level is low (default), re-asign user
usermod -g sapsys
If your HANA isolation level is high, refer to SAP HANA Tenant Database guide to configure user group.
More details refer Snote: 2670327
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